What are the office hours?

Our self-storage facility in Toronto is open from 9 am to 7 pm EST, Monday through Friday, and from 9 am to 5 pm EST, on Saturday and Sunday. Our self-storage specialists would be more than pleased to help you in person during these times.

When can I access my storage unit?

Our Toronto self-storage facility is open from 9 a.m. to 7 p.m. EST Monday through Friday, and from 9 a.m. to 5 p.m. EST on Saturday and Sunday. You are welcome to visit your self-storage unit and use our facilities during these hours.

Am I required to store long-term?

When you store with XYZ Storage, you have the option of storing your belongings when and for how long you want. You can keep your belongings for as little as a month or as long as several years.

How do I pay my monthly storage bill?

We accept a variety of payment methods for your self-storage unit, including the following:

  1. Make payments from the comfort of your own home by using our website.
  2. Pay by credit card or cash at our self-storage facility.
  3. Set up auto-pay through our online portal, and your credit card will be charged monthly for your unit.
Am I able to purchase boxes and other supplies?

Yes! Our Toronto XYZ Storage self-storage facilities sell moving and packing supplies, making us your one-stop shop for all your storage and moving needs.

How do I access my storage unit?

You gain access to your storage unit using a code provided at the beginning of your rental process. If you forget, you can call us or come to the front desk at our Downtown Toronto location, and our staff will be happy to assist you.